(Hope you don't mind some Emoji I try to have fun with the challenges I face.) If I try reverting to the old RSTe oROM, they don't show up there either. They don't show in the RAID Disks, Non-RAID Disks, or Create RAID menus in UEFI. The two PCIe channels DO appear in the Intel RSTe setup menu in the UEFI, and when I assign those channels to Intel RSTe, the Kingston NVMEs disappear from the UEFI's NVME options menu, indicating the Intel RSTe controller has grabbed the NVME drives, but after that they totally ghost. Intel RSTe does not show the SSDs in the "Create RAID" menu. However, I never made it that far, because. I'd been hoping to use the Intel RSTe RAID function to provision 30% of the two SSDs together to create a 76.8GB RAID1 array for OS installation, with the remaining capacity passed-through to the operating system, allowing Windows to see that space as available for use in a Storage Pool. I've recently started tweaking the design with my test bench unit, using 2x 256GB Kingston NVME SSDs for OS install and tiered storage cache in MS Storage Spaces. I use the Gigabyte C246/C246m boards as the platform for my SMB server build. I've been Googling my backside off trying to find an answer to this particular problem so I'm hoping y'all can help me. I've been tinkering with computers since I was 10 and I built my first computer when I was 16, while laid up due to ACL surgery. I started doing business in 2011 in Daytona Beach, Florida. I own a small computer biz in Auburn, Alabama called BourgTech. If you are still experiencing drive detection issues in Storage Executive, please contact Customer Service so we can assist you further.Good day all! This is my first post here so I'll tag the intro on top. The Crucial SSD should now be detected and you can utilize all the features in the Crucial software. After following the manufacturer’s instructions on updating the Chipset driver, restart the computer and then launch the Storage Executive software. This will cause the system to restart in AHCI mode and, pending the OS changes you performed are correct, the system will boot like normal.Īfter the system is booted in AHCI, the next step would be updating the Chipset driver to its latest revision listed for your computer by the system/motherboard manufacturer on their support site. After changing the necessary settings in the OS, reboot into the BIOS and change the SATA mode to AHCI, then exit saving changes. Since the changes differ depending on each Windows version, be sure to follow the instructions for your specific OS type. To find these instructions, simply search “Change from RAID to AHCI” for your Windows© version. Once you have all the important data backed up, you will need to follow instructions for modifying your systems Operating Systems (OS) prior to changing the BIOS. If you feel comfortable in your technical abilities (and are not afraid to perform a fresh install if something goes wrong), we recommend backing up any important data first in case there is a problem. We recommend this for only those with strong technical knowledge or professionals due to the risk of systems failing to boot if performed incorrectly. These changes may be difficult for the average computer user. Before making any change in your BIOS, you will need to boot into your computer like normal and adjust the operating system. However, changing this mode is a bit more complex than just selecting AHCI and saving the changes, which results in a blue screen crash. The recommended setting for a Crucial SSD is AHCI, and having it set as IDE or RAID can cause detection issues in our Storage Executive software. The mode settings are IDE, RAID, or AHCI (Advanced Host Controller Interface). The SATA Mode setting can be in a few different locations depending on the system manufacturer and BIOS or UEFI revision, so you may have to look around to find it. To check this setting, you will need to boot into your system firmware interface, depending on your system either UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input Output System). The SATA Operation Mode (or SATA Mode) is how the system communicates with the installed drive. The information below will walk you through the most common way to resolve the issue. This occurs either from an outdated or incompatible Chipset/SATA (Serial Advanced Technology Attachment) driver, or when the SATA mode is set to either IDE (Integrated Drive Electronics) or RAID (Redundant Array of Independent Disks). Even when it will detect other non-Crucial drives in your system. There are some instances when Crucial’s Storage Executive software will not detect a Crucial SSD.
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